Terms and conditions for the online store


Dear valued guest: We thank you for your visit to our store. These terms and conditions provide protection to us, our valued customers and any visitor who uses this website. Please read the following terms carefully before using the site. The user agrees that access to and use of the website is subject to the terms and conditions below. If you have an objection to one of these terms, please contact us before completing the purchase process


The specialist store reserves the right to change, modify, add or remove parts of the terms of use and conditions at any time. Changes will become effective when they are posted on the Site without notice. Therefore, please review the Terms of Use and Conditions regularly for all updates. Your continued use of the Site constitutes your acceptance of all changes to the Terms and Conditions.


Perfect usage

Use of the Store is available to any natural person who is legally qualified to agree to contracts under applicable law. Persons who are “contract ineligible” by local law are not allowed to use the store.


If you are a minor (for example you are under the age of 18), you may use the Store under the control of a parent or legal guardian who agrees to these Terms of Use; Those using the Store from countries outside the sultanate of Oman are responsible for compliance with local laws where applicable.


Except in the event of additional provisions specific to specific services or products, these Terms and Conditions supersede all prior representations, understandings or agreements.


By using the Site, you agree to be subject to the Terms and Conditions.


 Personal information

The delivery of your personal information through the store is subject to our security policy. Please review our Privacy Notice to understand our practices.


Trademarks and copyright


All intellectual property rights, whether registered or not registered on the site, and all information and designs contained on the site are considered the property of the Fannar Al Sharqiyah Al Shamilah registered in the Sultanate of Oman, the city of Muscat, the owner of the specialist store, and all the contents of the site are also protected by copyright as a work Collectively subject to the copyright laws of the Sultanate of Oman and international conventions. All copyrights reserved.


Third parties


We use the site of the specialist with third parties, in the payment and shipping processes, in the event of any failure by these parties, we promise you that we will follow up and handle the matter with the third party, but any failure of one of these parties is outside the scope of our responsibility.




The relevant store will ship the order to the address provided to us. Shipping takes from one to 2 working days as a maximum, depending on the region of residence in Sultanate Of Oman.



Exchange and Return:


In order to provide the best customer service, all your purchases from the specialized store are subject to exchange and return within 7 days from the date of their arrival to you. All you must do is:


  • Ensure that it remains in its original condition.
  • Fill out the return request form from here, and you will be contacted directly.